This month, to better serve Boulder County residents and to reduce public wait times, the Boulder County Clerk and Recorder’s Motor Vehicle Division moved to an appointments-based service model for all in-person services. Additionally, annual vehicle registration / license plate renewals will need to be completed online, by mail or drop box, or at a self-service kiosk.

For over a year, the three Motor Vehicle branches – Boulder, Lafayette, and Longmont – have continuously faced wait times that average an hour or longer. This is partially due to staffing shortages, similar to what other employers are facing, and partially due to a large increase in the number of transactions residents need to complete in one visit. These wait times have persisted despite implementing numerous scheduling and process efficiencies over the last year.

Additionally, this change is coinciding with the implementation of a new online appointment system. The new modernized system allows appointments to be booked not just by time and day, but by the service needed. It also features Spanishlanguage options, text reminders, and a mobile check-in process.

To learn more about this change or to make an appointment for services, visit www.BoulderCounty.gov/MV. Those without internet access can call to make an appointment: 303-413-7710.